Marcella A. Puentes
REALTOR - Oro Valley - Tucson
To help you buy a house is one thing, however to help turn it into a home is where my real sense of accomplishment lies. My passion, not only for the business but for seeing families matched up with just the right house is what makes me love being a REALTOR®.
I listen carefully and diligently, with great attention to detail and I work to serve each client with excellence and expertise. My clients are able to benefit fully from my thorough research on their behalf to get the best price and to provide an overall satisfying experience. I am with my clients through the process, every step of the way. I have a goal-oriented attitude for assisting buyers and sellers reach an agreement that results in a satisfying, completed transaction that both parties are happy with. One of my proudest moments in real estate was recently completing my Graduate REALTOR® Institute (GRI) designation, which represented 13 months of studying.
Even outside the transaction, my goal is to do the best I can to give the utmost care to my clients. I once helped a client to go through their mother's belongings, discarding unwanted items and connecting with local contacts to schedule donation pick-ups. I found a great company who held a sale and donated any unsold items. It is important for me that my clients know they can turn to me.
When I am not selling real estate, I find enjoyment in spending time with my pets, reading, watching a good TV show, staging homes, creating flower arrangements and viewing and collecting antiques, reproductions and fine china. Originally from Lake Wilson, Minnesota, the stark difference of Tucson’s desert landscape gives me a great appreciation for exploring this beautiful city. I have called Tucson my home for over 6 years now and continue to love the desert. The people in this city have always made me feel welcomed. I know I have arrived home, now let me help you find your way home.
Oro Valley - Tucson
- 8540 N. Oracle Rd.
- Oro Valley, Arizona
<em>Marcella you have been an outstanding and very conscientious representative in helping us through the work of purchasing our home here in Oro Valley. You have always been there and have been extremely professional in all our dealings.I have worked with other agents in a number of places in the United States, and you are by far the best. Your attention to detail and your follow through have been outstanding.I will definitely recommend you to anyone who is seeking an agent. You are a star and both Rachel and I thank you very much!!T. R. "Tod"July 19, 2017</em>
The best experience of buying a house we have ever had. Always kept informed by a variety of players at Long. It felt great having a "team" on our side. Thanks!
September 2, 2016Dear Marcella,I wanted to thank you for the very excellent work you did as my realtor in selling my mother's home. I have been a real estate attorney since 1968 and have worked with many realtors You are the best! You navigated through the listing and sale of the house with the consistency and determination of an "old pro" although this was your first sale. On a personal note you were a pleasure to work with. You were always responsive, courteous and professional.You consistently went beyond the typical role of a realtor. You helped enormously in clearing out the personal property from the house, retaining contractors and others to assist in getting the home ready.I would be most pleased to recommendyou to any prospective, buyers or sellers.Thanks!!Godfrey J. Tencer
06/24/2016 Marcella is an amazing agent, she was very helpful through the entire process of selling our home. She called us each week giving us updates. In this day of not much customer service and just do enough to get by, I feel she went above and beyond any agent we have ever used to buy or sell a home. She was wonderful and I would recommend her to anyone needing to buy or sell a home.
I am so impressive with the attentiveness of Marcella Puentes during our property purchase experience. Marcella has found us a beautiful home in a great location that far exceeded our expectation! As a realtor Marcella's professionalism is top notch but most importantly, she serves her clients with a genuine attitude. I highly recommend Marcella if you need a realtor in your next property purchase. Andy Chiang
Marcella Puentes Agent: I had what could be described as a difficult purchase that required almost daily attention, mountains of paperwork. Marcella was on top of every detail. Kept me informed daily of the progress and any new changes. She went far beyond what one would expect from a real estate agent. At the end of the transaction she gave us a 3" binder with copies of every communication, sign document and information that had occurred during the purchase process. Marcella is precise, thorough and will be there every step of the difficult and at times when you want to give up process of buying a home.
My experience with Marcella and Long Realty was great! The process was made simple and easy for me. They kept me well informed and were able to keep the process of buying our home moving forward quickly and easily while answering all of my questions to my complete satisfaction.
I appreciated Marcella’s attention to detail. I felt that she dealt with me in an honest manner all through the buying process. Janet Delgado ‘
We were very pleased with the service from our agent, Marcella Puentes at Long Realty. She kept us informed throughout the process of buying our home in Saddlebrooke (Tucson, AZ). Even after the sale was final (the closing and sale recorded), she kept in touch with us to make sure our transition from CA to AZ would be smooth. She gave us useful information on utilities, resources and various phone numbers for the new area in which we will be moving, and followed up with reminders for some of the deadlines. She even gathered all the useful paperwork we signed and other information from the loan application clear to the closing process and placed it in an organized notebook for us! We strongly recommend Marcella. Ron & Judi Odell